Q & A
How do I prepare for my first therapy session?
This is such a common barrier to starting therapy. We encourage you to come as you are. It isn’t your job to know what to say during your first session! Your therapist will be prepared with questions to better understand your frame of reference and goals for therapy. Some folks come in unsure of what they need/want out of therapy, while others prepare a whole PowerPoint presentation about their attachment history (thank you TikTok!). Some clients want to dive right into vulnerability, others need a more gradual introduction. However you choose to show up is the perfect way to show up.
Who should I bring with me to my appointment?
We are a group of systemic–thinkers. Meaning, we believe multiple perspectives offer the best insight for growth. If you are participating in couples or family therapy, please plan on all members attending the first session unless indicated otherwise during your consultation call. From there, your therapist will guide you in expectations for attendance.
How can I get the most out of my therapy sessions?
I want my partner/family member/friend to come to therapy with me, but they say they aren't ready to join me. Can I still come?
Yes. There are options for growth that don’t involve their physical presence. Your therapist can help you identify a plan that honors both parties’ readiness for change.
How long should I expect to attend sessions?
This is a great question that is dependent on multiple aspects. For some, seeking therapy is a matter of situational factors which can be resolved quickly. For others, therapy is sought to assist with deep-rooted dynamics that can take time to explore and evolve. Your therapist can help you shape expectations and discuss your treatment plan with you.
Can I ask my therapist questions about themselves?
Of course! It is so natural to be curious about your therapist’s background and experiences. Keep in mind, this journey is about you and we make sure to keep it that way by honoring our ethical boundaries. Spoiler alert: all of our clinicians would love to share about their dog with you.
Do you accept insurance?
We do not accept insurance as we find at times it can challenge appropriate or best fit of services by limiting clinicians that can be seen and/or services provided. However, we can provide an itemized Superbill when requested, which can be utilized by clients to seek reimbursement. Out-of-network reimbursement is at the discretion of the insurance provider, so we encourage you to contact your provider to confirm if this is an option for you.
Do you offer a sliding scale fee?
We saw a need in the community for good therapy at a reasonable rate. This is why we partnered with Arizona State University to bring a pre-licensed clinician to The Collab. Please reach out to us to schedule an appointment with Maryn Layton, Intern-Marriage & Family Therapist at a rate of $60 per session.
What is a Good Faith Estimate?
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
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Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate.